FAQ
1.Are you a trade company or a manufacturer?
A: We are an ISO, CE, RoHS approved manufacturer specialized in smart door locks. OEM & ODM service are available.
2. How can you make a difference from other suppliers?
A: We have a R&D team with more than 18 years experience.
B: We understand the needs of customers and the development trend of the market.
C: We have the most professional production and testing equipment in this field. Equipped with a strong QC department and R&D department, the quality of each of our products is under strict control standards. Buy from us with 100% confidence.
D: We support customization, we can meet any needs you have for the product.
3.What is your MOQ?
A: No MOQ for stand items. We are always offering our customers with the great support for their different need.
4.What is your delivery date?
A: Sample order will be ready for shipment within 3 days.
B:Bulk orders will be ready for shipment in about one week or two.
5.What is your payment terms?
A: 30% deposit in advance and 70% balance before shipment.
6.Could you help with my designed products?
A: Yes sure.We are able to offer OEM/OEM service for our customers to gain the best solution for their markets.
7.Which warranty conditions do you have?
A: Within one year, we provide free replacement of some parts except
man-made damage.
8: More information?
A: Please contact us freely, there will be the professional sales personnel for your any question, and provide you with professional solutions.